Follow the Return Instructions to initiate a return. Please read the Return Policy before returning your order.

Return Instructions:      

1. Send an email to returns@vertaclean.com.

Please include your order number, Name, Address and Reason for Return.      


2. Follow the instructions shown to package up your product.

Note: Please return your VertaClean unit in its original packaging. If you do not have the original packaging, secure the unit in a similar size box with the necessary product protection to prevent damaging the unit.      


3. Ship your package back to VertaClean.

VertaClean 4435 E. Chandler Blvd. Suite 200 Phoenix, AZ 85048
- 15% Re-Stocking fee will be deducted from your refund.
- Please expect 1-2 weeks to receive your refund once the item has been received.

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